Privacy Policy

Blue Heron Electric Inc.
Operated by Eby Services, LLC
Effective Date: February 1, 2026

Business Identity Disclosure

Blue Heron Electric Inc. is a trade name and operating brand of Eby Services, LLC, a legally registered business entity. Any references to “Blue Heron Electric,” “we,” “us,” or “our” in this Privacy Policy refer to Eby Services, LLC, doing business as Blue Heron Electric.

1. Information We Collect

We may collect the following types of information:

Personal details such as name, phone number, email address, and service address

Appointment, estimate, or service request information

Information related to your electrical needs (e.g., service type, property details, project notes)

Communication history via phone calls, text messages, or emails

Billing and payment information (processed securely through third-party payment providers)

Website usage data, form submissions, cookies, and analytics information

2. How We Use Your Information

We use your information to:

Provide professional residential, commercial, and industrial electrical services

Schedule, confirm, and manage service appointments or estimates

Communicate regarding service details, updates, or follow-ups

Send invoices, payment confirmations, or service notifications

Respond to inquiries and provide customer support

Improve our services, website functionality, and customer experience

We do not use your personal information for marketing purposes without your explicit consent.

3. SMS / Text Messaging Compliance

By submitting your phone number through our website, forms, or booking tools, you consent to receive automated or manual SMS communications from Blue Heron Electric (Eby Services, LLC), which may include:

Appointment confirmations and reminders

Service-related updates or follow-ups

Important notifications related to your electrical services

Billing notifications or payment reminders

Message frequency may vary.
Standard message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP.

Blue Heron Electric complies with A2P 10DLC, TCPA, and CAN-SPAM regulations. Consent to receive SMS messages is not required as a condition of receiving our services.

4. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data and consent are not shared with any third parties.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third-party service providers for operational purposes, including:

Secure payment processors

Scheduling and calendar platforms

SMS and email communication providers

Website hosting and analytics services

All third-party vendors are required to maintain appropriate confidentiality and data security standards.

6. Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we take data protection seriously, no electronic transmission or storage system can be guaranteed to be completely secure. We recommend avoiding the transmission of highly sensitive information via text message.

7. Your Privacy Rights

You have the right to:

Request access to or correction of your personal information

Opt out of SMS or marketing communications

Request deletion of your data, subject to legal or operational retention requirements

To exercise your rights, please contact us using the information below.

8. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on our website with an updated effective date. Continued use of our services indicates acceptance of the revised policy.

9. Contact Information

📧 Email: [email protected]
📞 Phone: +1 (586) 713-2721
📍 Service Area: Sterling Heights, Michigan & surrounding areas
🌐 Website: https://www.blueheronelectric.com